Joao Campos

In the Usercentrics for Wix app, the default language of the banner is English and cannot be changed. However, you can add other available languages through Banner > Content > Language Settings. Th...

If you notice an "Action Required" message in the Dashboard > Scan Report of your Usercentrics for Wix app, this means that the scan detected components that need your review. Please go to the Scan...

In the Usercentrics for Wix app, go to the Banner → Appearance tab. From there, you can adjust the banner layout to display at the bottom of the page instead of the center.

You can request the consent logs through the Usercentrics for Wix support form.

When you remove the Usercentrics for Wix app all your account data, configurations, and consent logs will automatically be deleted.

When you remove the app, all associated data (including consent logs) is deleted. This unfortunately means that you won't be able to recover your data when you uninstall the app.

Yes, Google Tag Manager is supported by Usercentrics for Wix. Google Tag Manager will not receive any information from the webpage until the user accepts the consents on the Usercentrics banner. To...

Your app is evaluated on whether it runs prior consent and whether it provides a necessary/essential service*. If your app runs prior consent and is not necessary/essential it gets highlighted. If...

If you disagree with how your app is categorized you can reach out to Usercentrics for Wix support.

Wix controls under which circumstances your app is allowed to load. If you want to challenge their determination, you'll need to reach out to Wix' support team.