Joao
- Total activity 107
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 52
Articles
Recent activity by Joao-
How can I alter the blocking?
You cannot change the blocking on your own. You must reach out to the app developer (either Wix or third party app developer like us)
-
How can I challenge the way my app is categorized on the banner?
Wix controls under which circumstances your app is allowed to load. If you want to challenge their determination, you'll need to reach out to Wix' support team.
-
Where can I find the invoice for the Premium app subscription?
Invoices for the Premium app subscription are managed directly by Wix, not by the Usercentrics app.You can access and download your invoices from the Billing History section in your Wix dashboard:h...
-
How can I challenge recommended categorization in the scan report?
If you disagree with how your app is categorized you can reach out to Usercentrics for Wix support.
-
Why are components blocked even when I disable the banner?
Because when our CMP is installed Wix is setting the default consent to “necessary only” for the site. Either you need to have our CMP turned on or Wix’s banner active to give consent.
-
What pricing packages are available?
At the moment, there are two pricing packages: Free and Premium.Free plan (0€)Includes unlimited banner views and core features:GDPR and Google Consent Mode V2 support1 default languageBlock user i...
-
I uninstalled my app. How can I get my data?
When you remove the app, all associated data (including consent logs) is deleted. This unfortunately means that you won't be able to recover your data when you uninstall the app.
-
Can I customize the CMP with custom CSS in the Usercentrics app for Wix?
The Usercentrics app for Wix does not support custom CSS.The CMP’s CSS is injected via the DOM and cannot be customized directly.Attempting to modify the CMP with custom CSS may:Break the loading o...
-
I want my data deleted, what do I need to do?
When you remove the Usercentrics for Wix app all your account data, configurations, and consent logs will automatically be deleted.
-
Can premium users customize the CMP appearance?
Every user can customize the appearance of the CMP, but the available options depend on the plan.Free planUsers on the free plan have access to limited customization options:Switch between the four...