Joao

If you notice an "Action Required" message in the Dashboard > Scan Report of your Usercentrics for Wix app, this means that the scan detected components that need your review. Please go to the Scan...

What is an unknown component?An unknown component is a component detected during a scan that we can’t automatically identify on your website.This can happen if: a standard service (for example, ana...

On the Usercentrics for Wix app's homepage, go to the "Scan Results" tab. There, you can press the "Re-Scan" button to re-scan your page. You can re-scan up to five times every 30 days. The app wil...

Placeholders can be enabled in the Usercentrics for Wix app via Banner > Blocking. They prevent loading third-party components managed by Wix, such as Google Maps and Facebook, until user consent i...

Even though the Usercentrics for Wix app does not support embeddings for automatically adding the components shown in the banner to a page of the website, customers could manually add them to the P...

Inside the app, there is an option to manually trigger the scan. You can run a new scan 5 times every 30 days, and the scan will still run automatically every 30 days.

If there are conflicting apps or components, we suggest disabling or removing them. If there are "Other services" mentioned, review any custom HTML or embedded code through Wix that might not be r...

The scan report will identify these components for you. To remove them, go to the Wix App Market and/or the Wix site editor and uninstall the apps that were identified completely.

Yes, Usercentrics for Wix supports Google Consent Mode v2. If Google Consent Mode is already enabled in your GTM configuration, you do not need to set anything up, as your Usercentrics for Wix bann...

Yes, Google Tag Manager is supported by Usercentrics for Wix. Google Tag Manager will not receive any information from the webpage until the user accepts the consents on the Usercentrics banner. To...