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If you want to let users reopen the cookie preferences panel by clicking a custom link, you might try placing the following code inside a Wix HTML Embed block:<a href="#" onClick="__ucCmp.showSecon...

OverviewIn the Usercentrics for Wix app you can usually place components into categories such as Essential, Marketing, or Functional. Sometimes components appear as Unknown, or setting them to Esse...

In Usercentrics for Wix, consent is managed at the category level rather than for each individual component. This means users can choose whether to allow categories such as Functional, Marketing, o...

The Usercentrics for Wix CMP does not display or block individual cookies directly.Instead, Wix works with components. Rather than blocking cookies themselves, the CMP sends information to Wix, whi...

If your scan fails, please contact our Support Team and share the error message or error code that appears in the app.With this information, our support team will be able to:Identify the origin of ...

We’re sorry to see you go! If you’d like to remove the Usercentrics for Wix app from your site, please follow these steps: Step 1: Turn Off the BannerOpen the Usercentrics app in your Wix dashboard...

We're sorry to hear that you'd like to cancel your Premium subscription.To cancel, please follow these steps:Go to your DashboardNavigate to Settings → Manage PlanFind the app usercentrics-premium ...

If you notice an "Action Required" message in the Dashboard > Scan Report of your Usercentrics for Wix app, this means that the scan detected components that need your review. Please go to the Scan...

What is an unknown component?An unknown component is a component detected during a scan that we can’t automatically identify on your website.This can happen if: a standard service (for example, ana...

On the Usercentrics for Wix app's homepage, go to the "Scan Results" tab. There, you can press the "Re-Scan" button to re-scan your page. You can re-scan up to five times every 30 days. The app wil...